Toolkit for Conducting Exit Interviews

from Russel Stuart

Overview:
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn't rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible.

Why you should Attend:
Learn the 7 steps for implementing a program
Understand the value of developing a listening culture
Receive 13 reasons for implementing webinars
Understand the difference between the employee's perspective and employer's perspective
Receive the pros and cons of face-to-face, phone, questionnaire, and consultant interviews
Learn who should conduct interviews and when they should be held
Learn the value of 2nd interviews
Receive suggestions for making the employee comfortable and getting honest answers
State the ins and outs of questionnaire administration
Answer how to handle involuntary terminations
Learn when offering confidentiality can be a problem
15+ considerations in conducting the actual interview
Keys to effective listening (from )

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