The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, your Team and Bottom-Line Results

from Russel Stuart

Overview:
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without these skills and a commitment to continuously improve them, our ability to leverage our value to our manager and our organization diminishes.

Why you should Attend:
By attending, you will understand how to even more effectively
Listen actively
Receive and provide constructive feedback
Resolve conflicts
Coach and mentor
Are you concerned about how others are receiving you as a manager?

Could you use a communication skills refresher,to perhaps help you take a new approach to your direct reports you find especially challenging?

Would you like to leverage your value to your manager and to your organization?

If you answered yes to any of these questions,then come laugh,listen and learn as Chris DeVany leads us all through those important topics,key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members and team's performance, adding to the bottom line

Areas Covered in the Session:
Effective Listening / Understanding Before Being Understood
What is the Value of Listening?
Why People Don't Listen and the Consequences
How to Listen Effectively and Actively
Practice Listening Exercise
Responsibility of the Communicator in Being Heard
Constructive Feedback / Gaining Advice While Avoiding Conflict (from )

Something wrong? Flag this event