How to write SOP's that Avoid Human Error

from Compliance4all

Overview:
This training program will address the common human errors and deviations related to the use of procedures. It will also offer best practices for writing SOP’s to reduce the likelihood of human errors.

Why you should Attend: Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability.

Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed.

Procedures account for more than 40% of human error events in manufacturing. The majority of regulatory citations are also related to procedures. Procedures are essential for both execution and audits.

These should be written for users without missing relevant information for regulators. Usually, procedures have weaknesses that harm productivity, quality, and regulatory standing. We will discuss from content development to formats designed for human error reduction due to procedures.

Areas Covered in the Session:

SOP writing outline
Content development
The rationale for procedure use
Regulatory compliance background
Universal purpose of procedures
The Human Perspective
Human Error as a root cause
The thinking and reading process
Common mistakes and causes
How to create and maintain a procedure
Goals of a procedure
Good Procedure Writing practices (Terminology, Formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps, the use of "Precautions", "Warnings" and "Cautions,"
Procedure styles
Use of electronic information networks for procedure access

Who Will Benefit:
QA/QC Directors and Managers
Process Improvement/Excellence Professionals
Training Leaders and Managers
Plant Engineering
Compliance Officers
Regulatory Professionals
Executive Management
Manufacturing Operations Directors
Human Factors Professionals (from )

compliance4alllearning.com/webinar/how-to-write-sop's-that-avoid-human-error--503830LIVE

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